Shipping policy

Shipping Policy

Thank you for visiting and shopping at kryzoo. The following are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time
All orders are processed within [1–3] business days (excluding weekends and holidays).
Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
(Delivery delays can occasionally occur due to carrier issues or weather conditions).

3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s).
The tracking information will become active within 24 to 48 hours.

4. Customs, Duties, and Taxes (For International Shipping)
Kryzoo is not responsible for any customs and taxes applied to your order.
All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages & Lost Packages
Kryzoo is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.

6. Incorrect Shipping Information
We are not responsible for orders delivered to incorrect addresses provided by the buyer. Please double-check your shipping address before placing an order.

7. Contact Us
If you have any questions about our Shipping Policy, please contact us:
Email: Kryzookryzoo@gmail.com
Phone: 7904526176